Enhanced Enterprise Asset Management.

On Key is designed for the asset-intensive market where the focus is on ensuring maximum asset availability. On Key is in use at utilities (water and power), facilities – from retail shopping centres to hospitals and health care centres, mines – open cast and underground, large manufacturing operations and the smaller fast moving consumer goods (FMCG) operations.

On Key is used in the management of assets used by multiple process scenarios. The unique ability to capture asset data in a parent, child relationship with a cross reference to a physical location description and GIS multi-dimensional data, places On Key as a leading tool with the ability to be able to represent the data in a manner suitable for your organisation.

• Standardisation: The On Key system has an innovative way of managing your portfolio of assets in a way that minimises the configuration changes to apply changes throughout the system to assets of similar characteristics.
• Work management: Recording the breakdowns and reactionary work, implementing the preventative tasks, executing the project tasks or just ensuring that the health, safety, environment and statutory tasks are executed; these are effectively and efficiently done with On Key.
• Resource planning and scheduling: Through On Key you will ensure that the correct spares, most competent technician or contractor and the appropriate tools for the work are effectively planned and scheduled.
• Real-time feedback: The use of mobile technology with the On Key system enables you to determine which contractors meet service levels, what is the effective wrench time of your technicians, real-time updates to the Contact Centre as to when the tradesperson arrived on site and exactly when the work was completed and signed off by the client.
• Inventory management: By linking the consumption of spare parts to the work order On Key gives you accurate material consumption of the maintenance activities in addition to being able to configure minimum reorder levels and economical reorder quantities.
• Reliability centred maintenance task development: Use of work order feedback from breakdown and adhoc work activities is used in the identification of typical failure modes and root causes of the failure, enabling you to be able to develop appropriate tasks that will improve the reliability of your assets.
• Flexible reporting solutions: From the use of a built-in self-help wizard to develop adhoc custom reports for the extraction of information from the system, On Key is also shipped with a suite of standard reports that can be used to managed Key Performance Indicators (KPIs) and through On Key Analytics users are able to analyse trends in the data empowering them to utilise those trends for focused improvement activities.

On Key has been developed for scalability, the software has been designed with multi-currency, multilanguage on multiple sites in mind. Configuration standards are set on a global level and can be customised for use based on the characteristic of a single site. Multiple roles can be set-up with user rights that apply across multiple sites or limited to specific sites and specific transactions.

• The On Key system is designed to be modular and we believe that every employee in your business should be able to log work requests or interact with the asset management system in some capacity – so we don’t licence the number of users on the system. We licence the number assets reflected in the system and the modules that you elect to use.
• The core of the system is the Asset Register, which includes the multi-currency functionality and the asset standardisation functionality. The most popular module to be added to the asset register is the Maintenance Manager module, which manages the work assignments, planning, scheduling and failure analysis. Other modules that can be added are the mobile applications, FMEA based asset task development (ACPD) functionality, spare parts and engineering materials management (Material Manager) functionality and the production management (OEE) functionality.

The On Key system is a web-based system that uses the Microsoft Silverlight functionality to give powerful system interface. Our pricing structures are flexible according to your requirements and as your business grows and you asset management systems mature additional modules that enable your continued growth can be seamlessly added. Our software hosting platform included with our standard pricing means that you don’t need to be concerned with the ICT infrastructure requirements for the system. The use of web-services between On Key and your legacy systems or ERP systems means that integration is still possible from our hosting platform. In short, we remove the hassle of system management so that you can focus on asset management.

On Key is accessible directly from your Internet Explorer 11 browser, simply type the URL address, provided to you by our Contact Centre, into your address bar and On Key will load quickly in your browser screen.

Yes, our On Key mobile solutions can be enabled for use by contractors and/or technicians. Designed so that only the work that needs to be executed by that specific resource appears on the device, your technicians/contractors will quickly and easily determine what work needs to be completed next. Automatic status change updates between the mobile device and the main On Key system ensures that your Contact Centre is able to determine the exact status of the work significantly shortening the feedback time to stakeholders.

On Key is scalable to the smallest clients and few have a need for less than 300 registered assets.

Yes, the On Key system has a Materials Management module that enables you to set-up your stores and track the use and costs of spares per asset. The module includes standard functionality for stock takes, stock revaluations, variance tracking, etc. Features such as criticality tracking, minimum re-order quantity settings and maximum stock levels all assist in keeping the costs of holding stock to a minimum.

Yes, the On Key system has a Production Management module that enables you to track the production and downtime associated with your assets. Designed to be able to collect data from operator log sheets or from your equipment OEM machine monitoring system, On Key can be configured to reflect the downtime reasons that are preventing your operations from achieving their full potential.

Safety and statutory inspections can be loaded into the On Key system to be triggered according to calendar interval or based upon usage or both. Work Order and task prioritisation calculations by the On Key system can be configured to ensure that most critical tasks receive the highest attention and don’t get lost in the mundane work of less importance.

On Key is designed to support the Failure Mode and Effects Analysis (FMEA) approach to maintenance task optimisation. Criticality analysis criteria can set-up to look at various risk scenarios in your business and depending upon the probability and consequences of failure the criticality of your assets can be determined and ranked. Then the FMEA module enables you to look at mode of failure, root cause and maintenance or inspection task per component that can be utilised minimise the risk of failure.

Pragma has an ASP service and will host your database and application for you so that you have no hardware requirements on the server side.

On Key requires the following software to be installed for use on desktop or laptop PCs:

• Windows XP SP 3 or Windows Vista SP 1/2 or Windows 7 (32-bit or 64-bit1).
• Internet Explorer 72 or later with the latest Silverlight 5 Plug-in.
• 1 64-bit support only for Internet Explorer 9.
• 2 Silverlight 5 also supports Firefox 3.6+ and Chrome 12+ but we have not done any testing on these browsers. Refer to Silverlight 5 System Requirements for the full compatibility specification.

On Key Express requires the following software to be installed for use on tablet devices:

• Windows 7 Home Premium/Professional (32-bit or 64-bit1).
• Internet Explorer 72 or later with the latest Silverlight 5 Plug-in.

Also refer to the document ‘Using Windows 7 Professional on a Slate PC’ for tips on optimising the touch
experience on Windows 7.

On Key Express requires the following software to be installed for use on desktop or laptop PCs:

• Windows XP SP 3 or Windows Vista SP 1/2 or Windows 7 (32-bit or 64-bit1).
• Internet Explorer 72 or later with the latest Silverlight 5 Plug-in.